Advanced Features
- What is Regex and how to use it?
- Changing case status (Scheduler)
- What is the difference between a trigger and a scheduler?
- Unassign from agent inbox
- My Google Play token is expired
- Can I forward a Live Chat session?
- What Happens if someone calls my WhatsApp number?
- Triggering the chatbot
- I have intents but my Chatbot is not answering to it. What I did wrong?
- I created intent and now it says “On Going” status. What does it mean?
- Can I create different flows for Live Chat and Facebook?
- I created Auto-Responses but nothing happens. What did I do wrong?
- What is the small triangle next to my flow?
- My Satisfaction Survey was not triggered
- Can I set my Chatbot in multiple languages?
- Can I hand over back to Chatbot?