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  1. Brand Embassy Help Center
  2. Advanced Features

Advanced Features

Advanced Features

  • Satisfaction Surveys
  • Publishing
  • Single Sign-On

Premium Channels

  • Co-Browsing
  • WhatsApp
  • Apple Business Chat

Chatbot Builder

  • Chatbot Builder
  • Connecting Chatbot
  • Creating a chatbot flow
  • Auto-Responses and Persistent Menu
  • Chatbot and Artificial Intelligence
  • Chatbot deeplinks

Chat

  • Live Chat
  • Live Chat from the Agents' perspective
  • Live Chat Reporting
  • Set up your Async Chat
  • Multithread Conversation
  • Async Chat in practice

Workflow Automation

  • Workflow Automation
  • Events and Actions explained!
  • WFA Schedulers
  • Changing Case status
  • Auto-Tagging
  • Auto-response
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Integrations

  • Introducing: Integrations
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