Care & CRM

1st Day in Brand Embassy

• Getting Started
• Case detail up close
• Edit your profile

Care Section

• Care Section Introduction
• One unified Inbox
• Viewing Cases
• Quick Replies
• Approval Process
• Working with posts

See all 9 articles

CRM Section

• Recognize your customers
• Merging customer profiles
• Case search
• Case Query search
• Message Query Search 
• Bulk Messaging