Set up your Async Chat

Brand Embassy is all about consolidating your channels into one platform and making it easy for the agents to navigate across them. Same applies to our asynchronous (async) chat solution ;)

You can easily implement the chat window on your desired webpage by following these easy steps:

1. Go to settings/social channels
2. Click the 'Chat' button

3. Choose to create the messaging channel

4. Choose a name
5. Set up and deploy your messaging channel same way as the live chat

6. Don't forget to add the channel to your routing!

Want to apply any changes in the code? Check out our API documentation;)

Now let's take a look at how the chat looks like :)