Yes, you can!
You just need to find the case in the CRM/ Case search ;) Identify the case ID and select it. Click on “Change status” and choose Trashed.
This way you are trashing only that specific case and not all of the cases in the thread.
Yes, you can!
You just need to find the case in the CRM/ Case search ;) Identify the case ID and select it. Click on “Change status” and choose Trashed.
This way you are trashing only that specific case and not all of the cases in the thread.
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