Channels Settings Basics

The Channels settings allow you to connect your digital channels to Brand Embassy and manage their settings. You can find the Channels settings in the Settings section.

The Channels settings are divided into Digital channels settings where you can connect new social accounts and manage already connected social channels.

These are the channels we support:

• Facebook 
• Twitter
• Instagram
• YouTube
• Google+
• Vkontakte
• LinkedIn (listening only)
• WhatsApp
• Apple Business Chat
• Viber
• Telegram
• Line
• RSS
• SMS
• Google Business Messages

Other digital channels you can also connect are:

• Keyword-based monitoring
• E-mail
• Chat

Don't see any of them in your settings? Have a channel you want to connect to BE but it is not on the list? Get in touch with your Account Manager ;)

Note: Only admin users have access and the ability to change the Channels settings.

To find out more about each section, continue to the next articles.