You can connect your email accounts and set up keyword-based monitoring of blogs and forums in Brand Embassy. You can also engage with your customers in real-time with the Live Chat channel.
Articles in this section
- What are the requirements for adding a social channel to Brand Embassy?
- What are the criteria for defining post influence?
- What does it mean if there is a tag?
- How can I set a new tag?
- Why should I create a team?
- How can I create an account for a new user?
- How can I add a social channel to Brand Embassy?
- What is keyword-based monitoring?
- What is the difference between an agent role and a manager role?
- What sources other than social channels can be connected to Brand Embassy?