Yes, Brand Embassy allows a team leader to supervise all of your agents as they provide the best in customer service. There is no limit on the number of users simultaneously logged into Brand Embassy. Besides, we offer great real-time collaboration features for your customer service team.
Articles in this section
- I cannot login to Brand Embassy
- How to send a Console print screen
- From the IT perspective, what do I need to do before I start using Brand Embassy?
- What sources other than social channels can be connected to Brand Embassy?
- How many social channels can I connect to Brand Embassy?
- What are the requirements for adding a social channel to Brand Embassy?
- What does it mean if there is a tag?
- How can I create an account for a new user?
- What is keyword-based monitoring?
- How many users can be added to Brand Embassy?