Set up e-mail alerts

Posts can go viral very quickly. Get notified with an email alert as they do. You can adjust them in the Email alerts section in Settings.

When the number of likes, comments, shares, top or popular posts on a conversation on any of your Facebook or Twitter pages reaches a defined threshold, you can receive a crisis email notification. .

“Set
Crisis e-mail alerts

In the Topics email alerts, define mention increases of a specific tag and if the increase reaches the defined percentage, you'll receive an email notification.

“Topic
Topics e-mail alerts

You can also receive the Workflow report from the Analyse section in your email every day at a specific time.

“Performance
Performance e-mail alerts

That was all for the basic account settings. There's more to see, so let's move on to more detailed settings.